At EmmVera MedSpa we value your time and commitment to your health and wellness, and we understand that sometimes schedule adjustments are necessary. To ensure that we can continue providing the highest quality of service to all our clients, we have implemented the following cancellation policy:
- Appointment Confirmation:
- For an initial consultation, a non-refundable deposit of $50 will be required to secure your booking. This deposit will be applied towards the cost of your procedure.
- When you schedule an appointment for a specific procedure, a non-refundable deposit of 25% of the total procedure cost will be required to secure your booking. This deposit will be applied towards the cost of your procedure.
- Cancellation Notice: Clients must provide at least 24 hours' notice if they wish to cancel or reschedule their appointment. Cancellations made within 24 hours of the scheduled appointment will result in the forfeiture of the deposit.
- No-Show Policy: If a client fails to attend their appointment without prior notice, the deposit will not be refunded, and the client will still be responsible for the remaining balance of the desired treatment.
- Rescheduling: If you need to cancel or reschedule your appointment with more than 24 hours' notice, your deposit will be retained and can be applied to your new appointment.
- Tardiness: If you are late for your appointment and the remaining time is not sufficient to complete your service, we will timely reschedule your appointment after 25% of the service charge has been deducted.
- Exceptions: Please note that there will be no exceptions made to this policy.
EmmVera MedSpa reserves the right to change these terms and conditions at any time for any reason. Notice of change of terms will be provided to each member within sixty (60) days of any changes made. No cash refunds will be given for services not used. The amount paid expires after twenty-four (24) months.
EmmVera MedSpa reserves the right to change, add, or remove services and/or products available at its facilities and does not guarantee any service, treatment, or product will be available to clients.
You must be 18 years of age or older to sign up for any treatment.
EmmVera MedSpa reserves the right to refuse to provide services at any time if the terms of this membership agreement are not met. By scheduling an appointment with us, you agree to these terms. Thank you for your understanding and cooperation!